Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is The Preston of the Park Cities licensed?
Yes. The Preston of the Park Cities holds HHSC assisted living license #311244 (Type B) for 179 beds at 5917 Sherry Ln in Dallas, first licensed June 13, 2018. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for The Preston of the Park Cities
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 311244 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 179 beds |
| Alzheimer's certification | Certificate #104916, 38 certified beds (through March 14, 2029) |
| First licensed | June 13, 2018 |
| Current license period | March 14, 2026 to March 14, 2029 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | February 7, 2025 |
| Enforcement / penalties | None reported |
| Licensee | Shiiv Preston Operator LLC |
| Management company | None listed |
| Address | 5917 Sherry Ln, Dallas, TX 75225 (Dallas County) |
| Phone | (469) 904-1394 |
Open the HHSC TULIP record for The Preston of the Park Cities (license, inspections, enforcement) →
What do HHSC inspections show for The Preston of the Park Cities?
HHSC's TULIP record for The Preston of the Park Cities lists 3 cited findings across 1 inspection visit: 0 from health (care and operations) inspections and 3 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended February 7, 2025.
The most recent visits with findings, as worded on the state record:
- Life Safety Code, April 20, 2021 (3 findings; corrected May 19, 2021): The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities; The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS; The facility failed to ensure an annual inspection was conducted by the local fire marshal.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against The Preston of the Park Cities?
No. The enforcement section of The Preston of the Park Cities's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does The Preston of the Park Cities's Type B license mean?
The Preston of the Park Cities holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #104916 with 38 certified beds out of 179 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is The Preston of the Park Cities a good fit for?
The Preston of the Park Cities suits couples or families who want assisted living and memory care on one license: 141 of its 179 beds are standard assisted living and 38 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
At this size expect a full activity calendar, several dining venues and a larger care team, with more residents per caregiver than a small home.
Who owns and operates The Preston of the Park Cities?
HHSC lists the licensee for The Preston of the Park Cities as Shiiv Preston Operator LLC (limited liability company), with no separate management company listed.
How does The Preston of the Park Cities compare with other assisted living in Dallas County?
With 179 licensed beds, The Preston of the Park Cities is the 2nd-largest of 191 HHSC-licensed assisted living facilities in Dallas County, where the median facility is licensed for 12 beds. 69 facilities in the county hold an Alzheimer's certification and 11 have an HHSC penalty on record.
Where is The Preston of the Park Cities and what is nearby?
The Preston of the Park Cities is at 5917 Sherry Ln, Dallas, TX 75225, in Dallas County. Hospitals serving the area include UT Southwestern Medical Center, Baylor University Medical Center, Texas Health Presbyterian Hospital Dallas.
Dallas proper holds the largest share of the metro's licensed assisted living, from high-rise communities around Uptown, Turtle Creek and Preston Center to campus-style communities near White Rock Lake and in Far North Dallas.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does The Preston of the Park Cities cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask The Preston of the Park Cities for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask The Preston of the Park Cities directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Dallas memory care cost guide.
How should I evaluate The Preston of the Park Cities?
Read the HHSC record first and the brochure second. Read the inspection findings and any penalty above, ask The Preston of the Park Cities for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of The Preston of the Park Cities
- What is the awake-overnight caregiver-to-resident ratio on this floor or unit?
- How long have the executive director and the director of nursing been in their roles?
- Which care needs would require a move to a higher level of care or out of the community?
- How are medications passed and documented, and who reviews medication errors?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- How do you handle a fall or a medical emergency at 2 a.m.?
- How much has the monthly rate gone up each of the last three years?
- Can families visit unannounced, including evenings and weekends?
- How are care plans updated, and how often will you meet with our family?
What are the next steps if The Preston of the Park Cities is on my list?
Open The Preston of the Park Cities's HHSC TULIP record, call (469) 904-1394 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at The Preston of the Park Cities?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with The Preston of the Park Cities?
We're a free local advisory service. We can check whether The Preston of the Park Cities has an opening at your parent's care level, compare it with other licensed options in Dallas County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- The Plaza at Edgemere - Dallas, 129 beds, Type B, Alzheimer's certified
- StoryPoint Caruth Haven - Dallas, 95 beds, Type B, Alzheimer's certified
- The Forum at Park Lane - Dallas, 65 beds, Type A
- Ventana by Buckner - Dallas, 68 beds, Type B, Alzheimer's certified
- The Tradition-Lovers Lane - Dallas, 130 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse The Preston of the Park Cities. Dallas Senior Advisor is not affiliated with the community.
