Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is StoryPoint Caruth Haven licensed?
Yes. StoryPoint Caruth Haven holds HHSC assisted living license #311737 (Type B) for 95 beds at 5585 Caruth Haven Lane in Dallas, first licensed July 2, 2014. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for StoryPoint Caruth Haven
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 311737 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 95 beds |
| Alzheimer's certification | Certificate #104962, 95 certified beds (through November 30, 2026) |
| First licensed | July 2, 2014 |
| Current license period | November 30, 2023 to November 30, 2026 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | May 17, 2025 |
| Enforcement / penalties | None reported |
| Licensee | 5585 Caruth Haven Opco LLC |
| Management company | Senior Village Management, LLC |
| Address | 5585 Caruth Haven Lane, Dallas, TX 75225 (Dallas County) |
| Phone | Not listed in the HHSC directory |
Open the HHSC TULIP record for StoryPoint Caruth Haven (license, inspections, enforcement) →
What do HHSC inspections show for StoryPoint Caruth Haven?
HHSC's TULIP record for StoryPoint Caruth Haven lists 6 cited findings across 2 inspection visits: 3 from health (care and operations) inspections and 3 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended May 17, 2025.
The most recent visits with findings, as worded on the state record:
- Health Visit, May 17, 2025 (3 findings): The facility's plan failed to document the contact information for the EMC for the area; The facility failed to notify the EMC of the facility's plan, take actions to coordinate with the EMC, and document communications with the EMC; The facility failed to document any reviews and updates made to the plan.
- Life Safety Code, December 20, 2021 (3 findings; corrected February 3, 2022): The facility failed to provide a manual fire alarm system that met the referenced codes and standards; The facility failed to provide a fire sprinkler system that met the referenced codes and standards; The facility failed to provide proper locking devices.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against StoryPoint Caruth Haven?
No. The enforcement section of StoryPoint Caruth Haven's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does StoryPoint Caruth Haven's Type B license mean?
StoryPoint Caruth Haven holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #104962 with 95 certified beds, covering the whole building. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is StoryPoint Caruth Haven a good fit for?
StoryPoint Caruth Haven is certified for Alzheimer's care in every one of its 95 beds, so it suits a person whose dementia means they need a secured building and staff trained for memory loss all day.
A community of this size usually balances a real activity program with staff who know residents by name.
Who owns and operates StoryPoint Caruth Haven?
HHSC lists the licensee for StoryPoint Caruth Haven as 5585 Caruth Haven Opco LLC (limited liability company), with Senior Village Management, LLC named as the management company.
How does StoryPoint Caruth Haven compare with other assisted living in Dallas County?
With 95 licensed beds, StoryPoint Caruth Haven is the 27th-largest of 191 HHSC-licensed assisted living facilities in Dallas County, where the median facility is licensed for 12 beds. 69 facilities in the county hold an Alzheimer's certification and 11 have an HHSC penalty on record.
Where is StoryPoint Caruth Haven and what is nearby?
StoryPoint Caruth Haven is at 5585 Caruth Haven Lane, Dallas, TX 75225, in Dallas County. Hospitals serving the area include UT Southwestern Medical Center, Baylor University Medical Center, Texas Health Presbyterian Hospital Dallas.
Dallas proper holds the largest share of the metro's licensed assisted living, from high-rise communities around Uptown, Turtle Creek and Preston Center to campus-style communities near White Rock Lake and in Far North Dallas.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does StoryPoint Caruth Haven cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask StoryPoint Caruth Haven for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask StoryPoint Caruth Haven directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Dallas memory care cost guide.
How should I evaluate StoryPoint Caruth Haven?
Start with the state record, then judge the building. Read the inspection findings and any penalty above, ask StoryPoint Caruth Haven for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of StoryPoint Caruth Haven
- What is the awake-overnight caregiver-to-resident ratio on this floor or unit?
- How long have the executive director and the director of nursing been in their roles?
- Which care needs would require a move to a higher level of care or out of the community?
- How are medications passed and documented, and who reviews medication errors?
- Are you licensed Type A or Type B, and what does that mean for my parent if their mobility changes?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- What does the base rate include, and what are the care-level fees on top of it?
- Can families visit unannounced, including evenings and weekends?
- How are care plans updated, and how often will you meet with our family?
What are the next steps if StoryPoint Caruth Haven is on my list?
Open StoryPoint Caruth Haven's HHSC TULIP record, call the community to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at StoryPoint Caruth Haven?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with StoryPoint Caruth Haven?
We're a free local advisory service. We can check whether StoryPoint Caruth Haven has an opening at your parent's care level, compare it with other licensed options in Dallas County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- Ventana by Buckner - Dallas, 68 beds, Type B, Alzheimer's certified
- The Forum at Park Lane - Dallas, 65 beds, Type A
- The Tradition-Lovers Lane - Dallas, 130 beds, Type B, Alzheimer's certified
- The Plaza at Edgemere - Dallas, 129 beds, Type B, Alzheimer's certified
- The Legacy Midtown Park - Dallas, 98 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse StoryPoint Caruth Haven. Dallas Senior Advisor is not affiliated with the community.
