Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is Touchmark at Emerald Lake licensed?
Yes. Touchmark at Emerald Lake holds HHSC assisted living license #312051 (Type B) for 150 beds at 300 S Hardin Blvd in McKinney, first licensed August 12, 2024. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for Touchmark at Emerald Lake
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 312051 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 150 beds |
| Alzheimer's certification | Certificate #104996, 32 certified beds (through August 12, 2027) |
| First licensed | August 12, 2024 |
| Current license period | August 12, 2024 to August 12, 2027 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | July 14, 2026 |
| Enforcement / penalties | None reported |
| Licensee | Touchmark at Emerald Lake, LLC |
| Management company | None listed |
| Address | 300 S Hardin Blvd, McKinney, TX 75702 (Collin County) |
| Phone | (469) 545-1115 |
Open the HHSC TULIP record for Touchmark at Emerald Lake (license, inspections, enforcement) →
What do HHSC inspections show for Touchmark at Emerald Lake?
HHSC's TULIP record for Touchmark at Emerald Lake lists 10 cited findings across 1 inspection visit: 0 from health (care and operations) inspections and 10 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended July 14, 2026.
The most recent visits with findings, as worded on the state record:
- Life Safety Code, May 10, 2024 (10 findings; corrected June 4, 2024): The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system; The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system; The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another; and 7 more.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against Touchmark at Emerald Lake?
No. The enforcement section of Touchmark at Emerald Lake's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does Touchmark at Emerald Lake's Type B license mean?
Touchmark at Emerald Lake holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #104996 with 32 certified beds out of 150 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is Touchmark at Emerald Lake a good fit for?
Touchmark at Emerald Lake suits couples or families who want assisted living and memory care on one license: 118 of its 150 beds are standard assisted living and 32 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
At this size expect a full activity calendar, several dining venues and a larger care team, with more residents per caregiver than a small home.
Who owns and operates Touchmark at Emerald Lake?
HHSC lists the licensee for Touchmark at Emerald Lake as Touchmark at Emerald Lake, LLC (limited liability company), with no separate management company listed.
How does Touchmark at Emerald Lake compare with other assisted living in Collin County?
With 150 licensed beds, Touchmark at Emerald Lake is the 1st-largest of 123 HHSC-licensed assisted living facilities in Collin County, where the median facility is licensed for 16 beds. 54 facilities in the county hold an Alzheimer's certification and 12 have an HHSC penalty on record.
Where is Touchmark at Emerald Lake and what is nearby?
Touchmark at Emerald Lake is at 300 S Hardin Blvd, McKinney, TX 75702, in Collin County. Hospitals serving the area include Baylor Scott & White Medical Center - McKinney, Medical City McKinney.
McKinney has added more licensed assisted living than almost any North Texas suburb in the past decade, much of it around Stonebridge Ranch and the US 75 / SH 121 corridor.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does Touchmark at Emerald Lake cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask Touchmark at Emerald Lake for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask Touchmark at Emerald Lake directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our McKinney memory care cost guide.
How should I evaluate Touchmark at Emerald Lake?
Start with the state record, then judge the building. Read the inspection findings and any penalty above, ask Touchmark at Emerald Lake for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of Touchmark at Emerald Lake
- How long have the executive director and the director of nursing been in their roles?
- Which care needs would require a move to a higher level of care or out of the community?
- How are medications passed and documented, and who reviews medication errors?
- Are you licensed Type A or Type B, and what does that mean for my parent if their mobility changes?
- Can I read your most recent HHSC inspection report and your plan of correction?
- What does the base rate include, and what are the care-level fees on top of it?
- How do you handle a fall or a medical emergency at 2 a.m.?
- How much has the monthly rate gone up each of the last three years?
- Do you accept the STAR+PLUS HCBS waiver or VA Aid and Attendance as part of payment?
What are the next steps if Touchmark at Emerald Lake is on my list?
Open Touchmark at Emerald Lake's HHSC TULIP record, call (469) 545-1115 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at Touchmark at Emerald Lake?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with Touchmark at Emerald Lake?
We're a free local advisory service. We can check whether Touchmark at Emerald Lake has an opening at your parent's care level, compare it with other licensed options in Collin County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- Legend Assisted Living and Memory Care of McKinney - McKinney, 101 beds, Type B, Alzheimer's certified
- Cariad at Northbrook - McKinney, 49 beds, Type B, Alzheimer's certified
- Oxford Grand at McKinney - McKinney, 95 beds, Type B, Alzheimer's certified
- Anointed Senior Living - McKinney, 46 beds, Type B, Alzheimer's certified
- The Ivy of McKinney - McKinney, 90 beds, Type A
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse Touchmark at Emerald Lake. Dallas Senior Advisor is not affiliated with the community.
