Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is Orchard Pointe at Creek Valley licensed?
Yes. Orchard Pointe at Creek Valley holds HHSC assisted living license #311939 (Type B) for 177 beds at 4320 Creek Valley Blvd in Carrollton, first licensed May 7, 2024. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for Orchard Pointe at Creek Valley
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 311939 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 177 beds |
| Alzheimer's certification | Certificate #104980, 35 certified beds (through May 7, 2027) |
| First licensed | May 7, 2024 |
| Current license period | May 7, 2024 to May 7, 2027 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | March 26, 2026 |
| Enforcement / penalties | None reported |
| Licensee | Orchard Pointe at Creek Valley Operating LLC |
| Management company | Heritage Management Services, INC |
| Address | 4320 Creek Valley Blvd, Carrollton, TX 75010 (Denton County) |
| Phone | (469) 501-9555 |
Open the HHSC TULIP record for Orchard Pointe at Creek Valley (license, inspections, enforcement) →
What do HHSC inspections show for Orchard Pointe at Creek Valley?
The HHSC TULIP record for Orchard Pointe at Creek Valley shows no cited findings in the inspection history it displays; the most recent HHSC inspection ended March 26, 2026.
Has HHSC taken enforcement action against Orchard Pointe at Creek Valley?
No. The enforcement section of Orchard Pointe at Creek Valley's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does Orchard Pointe at Creek Valley's Type B license mean?
Orchard Pointe at Creek Valley holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #104980 with 35 certified beds out of 177 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is Orchard Pointe at Creek Valley a good fit for?
Orchard Pointe at Creek Valley suits couples or families who want assisted living and memory care on one license: 142 of its 177 beds are standard assisted living and 35 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
At this size expect a full activity calendar, several dining venues and a larger care team, with more residents per caregiver than a small home.
Who owns and operates Orchard Pointe at Creek Valley?
HHSC lists the licensee for Orchard Pointe at Creek Valley as Orchard Pointe at Creek Valley Operating LLC (limited liability company), with Heritage Management Services, INC named as the management company.
How does Orchard Pointe at Creek Valley compare with other assisted living in Denton County?
With 177 licensed beds, Orchard Pointe at Creek Valley is the 1st-largest of 112 HHSC-licensed assisted living facilities in Denton County, where the median facility is licensed for 16 beds. 41 facilities in the county hold an Alzheimer's certification and 12 have an HHSC penalty on record.
Where is Orchard Pointe at Creek Valley and what is nearby?
Orchard Pointe at Creek Valley is at 4320 Creek Valley Blvd, Carrollton, TX 75010, in Denton County. Hospitals serving the area include Baylor Scott & White Medical Center - Carrollton, Medical City Lewisville.
Carrollton sits where Dallas, Denton and Collin counties meet; most of its larger communities are on the Denton County side near the George Bush Turnpike.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does Orchard Pointe at Creek Valley cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask Orchard Pointe at Creek Valley for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask Orchard Pointe at Creek Valley directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Carrollton memory care cost guide.
How should I evaluate Orchard Pointe at Creek Valley?
The public record tells you what the marketing will not. Read the inspection findings and any penalty above, ask Orchard Pointe at Creek Valley for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of Orchard Pointe at Creek Valley
- What is the awake-overnight caregiver-to-resident ratio on this floor or unit?
- Which care needs would require a move to a higher level of care or out of the community?
- Are you licensed Type A or Type B, and what does that mean for my parent if their mobility changes?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- Can I read your most recent HHSC inspection report and your plan of correction?
- What does the base rate include, and what are the care-level fees on top of it?
- How much has the monthly rate gone up each of the last three years?
- Do you accept the STAR+PLUS HCBS waiver or VA Aid and Attendance as part of payment?
- Can families visit unannounced, including evenings and weekends?
What are the next steps if Orchard Pointe at Creek Valley is on my list?
Open Orchard Pointe at Creek Valley's HHSC TULIP record, call (469) 501-9555 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at Orchard Pointe at Creek Valley?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with Orchard Pointe at Creek Valley?
We're a free local advisory service. We can check whether Orchard Pointe at Creek Valley has an opening at your parent's care level, compare it with other licensed options in Denton County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- Anointed Senior Living - McKinney, 46 beds, Type B, Alzheimer's certified
- Appletree Court - Richardson, 110 beds, Type B, Alzheimer's certified
- Arabella of Red Oak - Red Oak, 129 beds, Type B, Alzheimer's certified
- Arbor Hills Memory Care Community - Plano, 69 beds, Type B, Alzheimer's certified
- Arden Courts of Richardson - Richardson, 60 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse Orchard Pointe at Creek Valley. Dallas Senior Advisor is not affiliated with the community.
