Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is Juniper Village at Preston Hollow licensed?
Yes. Juniper Village at Preston Hollow holds HHSC assisted living license #312111 (Type B) for 107 beds at 12400 Preston Road in Dallas, first licensed March 29, 2005. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for Juniper Village at Preston Hollow
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 312111 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 107 beds |
| Alzheimer's certification | Certificate #105004, 28 certified beds (through November 15, 2026) |
| First licensed | March 29, 2005 |
| Current license period | November 15, 2023 to November 15, 2026 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | July 15, 2026 |
| Enforcement / penalties | 2 administrative penalties on the TULIP record |
| Licensee | Juniper Village at Preston Hollow LLC |
| Management company | Juniper Management LLC |
| Address | 12400 Preston Road, Dallas, TX 75230 (Dallas County) |
| Phone | (972) 661-3111 |
What do HHSC inspections show for Juniper Village at Preston Hollow?
HHSC's TULIP record for Juniper Village at Preston Hollow lists 20 cited findings across 3 inspection visits: 0 from health (care and operations) inspections and 20 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended July 15, 2026.
The most recent visits with findings, as worded on the state record:
- Life Safety Code, December 4, 2025 (1 finding): The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another.
- Life Safety Code, August 7, 2025 (3 findings): The facility failed to have and enforce a smoking policy; The failed to provide safe waste containers in smoking areas; The facility failed to ensure means of egress met the referenced codes and standards.
- Life Safety Code, June 3, 2025 (16 findings): The facility failed to conduct required fire drills and document fire drills on the required form; The facility failed to inspect, test, and maintain fire sprinkler system components; The facility failed to meet the requirements for a limited care facility; and 13 more.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against Juniper Village at Preston Hollow?
Yes. Juniper Village at Preston Hollow's HHSC TULIP record shows 2 administrative penalties totaling $6,100, most recently on August 27, 2026.
- August 27, 2026: Administrative Penalty, $3,800. The facility failed to ensure each resident was free from abuse, neglect, and exploitation (26 TAC §553.267(a)(3)(E)(ii)).
- July 6, 2026: Administrative Penalty, $2,300. The facility failed to ensure each resident was free from abuse, neglect, and exploitation (26 TAC §553.267(a)(3)(E)(ii)).
An administrative penalty is a fine HHSC imposes after a violation; it does not by itself close a facility. Ask the administrator what changed afterward and whether any appeal is pending.
What does Juniper Village at Preston Hollow's Type B license mean?
Juniper Village at Preston Hollow holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #105004 with 28 certified beds out of 107 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is Juniper Village at Preston Hollow a good fit for?
Juniper Village at Preston Hollow suits couples or families who want assisted living and memory care on one license: 79 of its 107 beds are standard assisted living and 28 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
A community of this size usually balances a real activity program with staff who know residents by name.
Who owns and operates Juniper Village at Preston Hollow?
HHSC lists the licensee for Juniper Village at Preston Hollow as Juniper Village at Preston Hollow LLC (limited liability company), with Juniper Management LLC named as the management company.
How does Juniper Village at Preston Hollow compare with other assisted living in Dallas County?
With 107 licensed beds, Juniper Village at Preston Hollow is the 23rd-largest of 191 HHSC-licensed assisted living facilities in Dallas County, where the median facility is licensed for 12 beds. 69 facilities in the county hold an Alzheimer's certification and 11 have an HHSC penalty on record.
Where is Juniper Village at Preston Hollow and what is nearby?
Juniper Village at Preston Hollow is at 12400 Preston Road, Dallas, TX 75230, in Dallas County. Hospitals serving the area include UT Southwestern Medical Center, Baylor University Medical Center, Texas Health Presbyterian Hospital Dallas.
Dallas proper holds the largest share of the metro's licensed assisted living, from high-rise communities around Uptown, Turtle Creek and Preston Center to campus-style communities near White Rock Lake and in Far North Dallas.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does Juniper Village at Preston Hollow cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask Juniper Village at Preston Hollow for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask Juniper Village at Preston Hollow directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Dallas memory care cost guide.
How should I evaluate Juniper Village at Preston Hollow?
Read the HHSC record first and the brochure second. Read the inspection findings and any penalty above, ask Juniper Village at Preston Hollow for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of Juniper Village at Preston Hollow
- Which care needs would require a move to a higher level of care or out of the community?
- How are medications passed and documented, and who reviews medication errors?
- Are you licensed Type A or Type B, and what does that mean for my parent if their mobility changes?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- What does the base rate include, and what are the care-level fees on top of it?
- How do you handle a fall or a medical emergency at 2 a.m.?
- Do you accept the STAR+PLUS HCBS waiver or VA Aid and Attendance as part of payment?
- Can families visit unannounced, including evenings and weekends?
- How are care plans updated, and how often will you meet with our family?
What are the next steps if Juniper Village at Preston Hollow is on my list?
Open Juniper Village at Preston Hollow's HHSC TULIP record, call (972) 661-3111 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at Juniper Village at Preston Hollow?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with Juniper Village at Preston Hollow?
We're a free local advisory service. We can check whether Juniper Village at Preston Hollow has an opening at your parent's care level, compare it with other licensed options in Dallas County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- Sunrise Senior Living of Hillcrest - Dallas, 115 beds, Type B, Alzheimer's certified
- Signature Pointe - Dallas, 76 beds, Type B, Alzheimer's certified
- Vitality Living Preston Hollow - Dallas, 82 beds, Type B, Alzheimer's certified
- The Legacy Midtown Park - Dallas, 98 beds, Type B, Alzheimer's certified
- The Tradition-Prestonwood - Dallas, 130 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse Juniper Village at Preston Hollow. Dallas Senior Advisor is not affiliated with the community.
