Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is HarborChase of Plano licensed?
Yes. HarborChase of Plano holds HHSC assisted living license #313016 (Type B) for 148 beds at 5340 Towne Square Drive in Plano, first licensed November 10, 2016. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for HarborChase of Plano
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 313016 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 148 beds |
| Alzheimer's certification | Certificate #105169, 76 certified beds (through October 21, 2027) |
| First licensed | November 10, 2016 |
| Current license period | October 21, 2024 to October 21, 2027 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | March 12, 2026 |
| Enforcement / penalties | 1 administrative penalty on the TULIP record |
| Licensee | Vop Hc Plano, LLC |
| Management company | Harbor Plano Management, LLC |
| Address | 5340 Towne Square Drive, Plano, TX 75024 (Collin County) |
| Phone | (972) 362-1110 |
Open the HHSC TULIP record for HarborChase of Plano (license, inspections, enforcement) →
What do HHSC inspections show for HarborChase of Plano?
HHSC's TULIP record for HarborChase of Plano lists 12 cited findings across 1 inspection visit: 0 from health (care and operations) inspections and 12 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended March 12, 2026.
The most recent visits with findings, as worded on the state record:
- Life Safety Code, October 29, 2025 (12 findings): The facility failed to ensure means of egress met the referenced codes and standards; The facility failed to provide an approved outdoor area for the segregated unit; The facility failed to provide proper locking devices; and 9 more.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against HarborChase of Plano?
Yes. HarborChase of Plano's HHSC TULIP record shows 1 administrative penalty totaling $3,000, most recently on July 2, 2026.
- July 2, 2026: Administrative Penalty, $3,000. The facility failed to ensure each resident was free from abuse, neglect, and exploitation (26 TAC §553.267(a)(3)(E)(ii)).
An administrative penalty is a fine HHSC imposes after a violation; it does not by itself close a facility. Ask the administrator what changed afterward and whether any appeal is pending.
What does HarborChase of Plano's Type B license mean?
HarborChase of Plano holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #105169 with 76 certified beds out of 148 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is HarborChase of Plano a good fit for?
HarborChase of Plano suits couples or families who want assisted living and memory care on one license: 72 of its 148 beds are standard assisted living and 76 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
At this size expect a full activity calendar, several dining venues and a larger care team, with more residents per caregiver than a small home.
Who owns and operates HarborChase of Plano?
HHSC lists the licensee for HarborChase of Plano as Vop Hc Plano, LLC (limited liability company), with Harbor Plano Management, LLC named as the management company.
How does HarborChase of Plano compare with other assisted living in Collin County?
With 148 licensed beds, HarborChase of Plano is the 2nd-largest of 123 HHSC-licensed assisted living facilities in Collin County, where the median facility is licensed for 16 beds. 54 facilities in the county hold an Alzheimer's certification and 12 have an HHSC penalty on record.
Where is HarborChase of Plano and what is nearby?
HarborChase of Plano is at 5340 Towne Square Drive, Plano, TX 75024, in Collin County. Hospitals serving the area include Medical City Plano, Texas Health Presbyterian Hospital Plano.
Plano is the center of Collin County's senior living market, with most large communities along the Preston Road, Parker Road and Legacy corridors.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does HarborChase of Plano cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask HarborChase of Plano for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask HarborChase of Plano directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Plano memory care cost guide.
How should I evaluate HarborChase of Plano?
Read the HHSC record first and the brochure second. Read the inspection findings and any penalty above, ask HarborChase of Plano for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of HarborChase of Plano
- What is the awake-overnight caregiver-to-resident ratio on this floor or unit?
- How long have the executive director and the director of nursing been in their roles?
- Which care needs would require a move to a higher level of care or out of the community?
- How are medications passed and documented, and who reviews medication errors?
- Are you licensed Type A or Type B, and what does that mean for my parent if their mobility changes?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- What does the base rate include, and what are the care-level fees on top of it?
- Do you accept the STAR+PLUS HCBS waiver or VA Aid and Attendance as part of payment?
- Can families visit unannounced, including evenings and weekends?
What are the next steps if HarborChase of Plano is on my list?
Open HarborChase of Plano's HHSC TULIP record, call (972) 362-1110 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at HarborChase of Plano?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with HarborChase of Plano?
We're a free local advisory service. We can check whether HarborChase of Plano has an opening at your parent's care level, compare it with other licensed options in Collin County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- The Outlook at Windhaven Forefront Living - Plano, 62 beds, Type B, Alzheimer's certified
- Sunrise of Frisco - Frisco, 104 beds, Type B, Alzheimer's certified
- The Legacy at Willow Bend - Plano, 72 beds, Type B, Alzheimer's certified
- The Cottages at Chapel Creek - Frisco, 90 beds, Type B, Alzheimer's certified
- Discovery Village Castle Hills - Lewisville, 127 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse HarborChase of Plano. Dallas Senior Advisor is not affiliated with the community.
