Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is Continuing Care at Highland Springs licensed?
Yes. Continuing Care at Highland Springs holds HHSC assisted living license #146375 (Type B) for 88 beds at 7910 Frankford Road in Dallas, first licensed February 12, 2013. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as enforcement action pend.
License and contact information for Continuing Care at Highland Springs
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 146375 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 88 beds |
| Alzheimer's certification | Certificate #103954, 36 certified beds (through February 12, 2027) |
| First licensed | February 12, 2013 |
| Current license period | February 12, 2024 to February 12, 2027 |
| Status on TULIP | Enforcement Action Pend |
| Most recent HHSC inspection | October 9, 2025 |
| Enforcement / penalties | None reported |
| Licensee | Highland Springs, INC |
| Management company | Erickson Living Management, LLC |
| Address | 7910 Frankford Road, Dallas, TX 75252 (Collin County) |
| Phone | (972) 656-3500 |
What do HHSC inspections show for Continuing Care at Highland Springs?
HHSC's TULIP record for Continuing Care at Highland Springs lists 10 cited findings across 2 inspection visits: 4 from health (care and operations) inspections and 6 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended October 9, 2025.
The most recent visits with findings, as worded on the state record:
- Health Visit, October 9, 2025 (4 findings): The facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan; The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs; The facility failed to ensure each resident was free from abuse, neglect, and exploitation; and 1 more.
- Life Safety Code, August 9, 2022 (6 findings; corrected September 29, 2022): The facility failed to provide smoke compartmentation where required; The facility failed to protect cooking operations according to the Life Safety Code; The facility failed to ensure the building electrical system met the referenced codes and standards; and 3 more.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against Continuing Care at Highland Springs?
No. The enforcement section of Continuing Care at Highland Springs's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does Continuing Care at Highland Springs's Type B license mean?
Continuing Care at Highland Springs holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #103954 with 36 certified beds out of 88 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is Continuing Care at Highland Springs a good fit for?
Continuing Care at Highland Springs suits couples or families who want assisted living and memory care on one license: 52 of its 88 beds are standard assisted living and 36 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
A community of this size usually balances a real activity program with staff who know residents by name.
Who owns and operates Continuing Care at Highland Springs?
HHSC lists the licensee for Continuing Care at Highland Springs as Highland Springs, INC (nonprofit organization), with Erickson Living Management, LLC named as the management company.
How does Continuing Care at Highland Springs compare with other assisted living in Collin County?
With 88 licensed beds, Continuing Care at Highland Springs is the 19th-largest of 123 HHSC-licensed assisted living facilities in Collin County, where the median facility is licensed for 16 beds. 54 facilities in the county hold an Alzheimer's certification and 12 have an HHSC penalty on record.
Where is Continuing Care at Highland Springs and what is nearby?
Continuing Care at Highland Springs is at 7910 Frankford Road, Dallas, TX 75252, in Collin County. Hospitals serving the area include UT Southwestern Medical Center, Baylor University Medical Center, Texas Health Presbyterian Hospital Dallas.
Dallas proper holds the largest share of the metro's licensed assisted living, from high-rise communities around Uptown, Turtle Creek and Preston Center to campus-style communities near White Rock Lake and in Far North Dallas.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does Continuing Care at Highland Springs cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask Continuing Care at Highland Springs for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask Continuing Care at Highland Springs directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Dallas memory care cost guide.
How should I evaluate Continuing Care at Highland Springs?
Start with the state record, then judge the building. Read the inspection findings and any penalty above, ask Continuing Care at Highland Springs for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of Continuing Care at Highland Springs
- What is the awake-overnight caregiver-to-resident ratio on this floor or unit?
- How long have the executive director and the director of nursing been in their roles?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- Can I read your most recent HHSC inspection report and your plan of correction?
- How do you handle a fall or a medical emergency at 2 a.m.?
- How much has the monthly rate gone up each of the last three years?
- Do you accept the STAR+PLUS HCBS waiver or VA Aid and Attendance as part of payment?
- Can families visit unannounced, including evenings and weekends?
- How are care plans updated, and how often will you meet with our family?
What are the next steps if Continuing Care at Highland Springs is on my list?
Open Continuing Care at Highland Springs's HHSC TULIP record, call (972) 656-3500 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at Continuing Care at Highland Springs?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with Continuing Care at Highland Springs?
We're a free local advisory service. We can check whether Continuing Care at Highland Springs has an opening at your parent's care level, compare it with other licensed options in Collin County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- The Auberge at Plano - Plano, 90 beds, Type B, Alzheimer's certified
- Village on the Park Plano - Plano, 112 beds, Type B
- Brookdale Collin Oaks - Plano, 116 beds, Type B, Alzheimer's certified
- Arbor Hills Memory Care Community - Plano, 69 beds, Type B, Alzheimer's certified
- Appletree Court - Richardson, 110 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse Continuing Care at Highland Springs. Dallas Senior Advisor is not affiliated with the community.
