Last verified: October 2026 against the HHSC TULIP record and the HHSC active-license directory
Is Brookdale Lake Highlands licensed?
Yes. Brookdale Lake Highlands holds HHSC assisted living license #148018 (Type B) for 116 beds at 9715 Plano Rd in Dallas, first licensed November 12, 2014. It appears in HHSC's directory of assisted living facilities with an active license as of October 22, 2026, and TULIP shows its status as licensed.
License and contact information for Brookdale Lake Highlands
| Licensing agency | Texas Health and Human Services Commission (HHSC), Long-Term Care Regulation |
|---|---|
| License number | 148018 |
| License type | Assisted Living Facility, Type B |
| Licensed capacity | 116 beds |
| Alzheimer's certification | Certificate #103875, 26 certified beds (through November 12, 2026) |
| First licensed | November 12, 2014 |
| Current license period | October 1, 2024 to October 1, 2027 |
| Status on TULIP | Licensed |
| Most recent HHSC inspection | August 14, 2025 |
| Enforcement / penalties | None reported |
| Licensee | Escngh, LP |
| Management company | None listed |
| Address | 9715 Plano Rd, Dallas, TX 75238 (Dallas County) |
| Phone | (214) 343-7445 |
Open the HHSC TULIP record for Brookdale Lake Highlands (license, inspections, enforcement) →
What do HHSC inspections show for Brookdale Lake Highlands?
HHSC's TULIP record for Brookdale Lake Highlands lists 13 cited findings across 2 inspection visits: 4 from health (care and operations) inspections and 9 from Life Safety Code (fire and building) inspections. The most recent HHSC inspection ended August 14, 2025.
The most recent visits with findings, as worded on the state record:
- Health Visit, August 14, 2025 (4 findings): The facility failed to search the NAR and EMR annually; The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record; The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually; and 1 more.
- Life Safety Code, February 26, 2020 (9 findings; corrected March 18, 2020): The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101; The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code; The facility failed to comply with Chapter 19 of NFPA 101; and 6 more.
A cited finding means an HHSC surveyor found a rule was not met on that visit; the facility then files a plan of correction. Ask the community for its written plan of correction for any finding above.
Has HHSC taken enforcement action against Brookdale Lake Highlands?
No. The enforcement section of Brookdale Lake Highlands's HHSC TULIP record shows no administrative penalties or other enforcement actions as of October 24, 2026.
What does Brookdale Lake Highlands's Type B license mean?
Brookdale Lake Highlands holds a Type B assisted living license, so it may admit residents who need staff help to evacuate and who need attendance at night; Type B facilities must keep staff awake overnight.
Most North Texas memory care sits in Type B buildings, because residents with dementia usually need help in an emergency.
Alzheimer's certification: HHSC lists certificate #103875 with 26 certified beds out of 116 licensed. Under Texas rules only a certified facility may advertise Alzheimer's or dementia care.
Who is Brookdale Lake Highlands a good fit for?
Brookdale Lake Highlands suits couples or families who want assisted living and memory care on one license: 90 of its 116 beds are standard assisted living and 26 are in its Alzheimer's-certified unit, which can mean a move down the hall instead of to a new community.
A community of this size usually balances a real activity program with staff who know residents by name.
Who owns and operates Brookdale Lake Highlands?
HHSC lists the licensee for Brookdale Lake Highlands as Escngh, LP (limited partnership), with no separate management company listed.
How does Brookdale Lake Highlands compare with other assisted living in Dallas County?
With 116 licensed beds, Brookdale Lake Highlands is the 16th-largest of 191 HHSC-licensed assisted living facilities in Dallas County, where the median facility is licensed for 12 beds. 69 facilities in the county hold an Alzheimer's certification and 11 have an HHSC penalty on record.
Where is Brookdale Lake Highlands and what is nearby?
Brookdale Lake Highlands is at 9715 Plano Rd, Dallas, TX 75238, in Dallas County. Hospitals serving the area include UT Southwestern Medical Center, Baylor University Medical Center, Texas Health Presbyterian Hospital Dallas.
Dallas proper holds the largest share of the metro's licensed assisted living, from high-rise communities around Uptown, Turtle Creek and Preston Center to campus-style communities near White Rock Lake and in Far North Dallas.
Veterans across North Texas are served by the VA North Texas Health Care System and the Dallas VA Medical Center on Lancaster Road.
How much does Brookdale Lake Highlands cost?
HHSC does not publish rates, and we do not list prices for individual facilities, so ask Brookdale Lake Highlands for its current written rate sheet and care-level fees. For context, memory care in the Dallas metro typically runs $4,800 to $7,000 per month in 2026.
Paying for it: Texas Medicaid's STAR+PLUS Home and Community Based Services waiver can pay for care services in a participating assisted living facility, but not room and board. STAR+PLUS participation is contracted through the Medicaid managed care plans, not shown on the HHSC license, so ask Brookdale Lake Highlands directly whether it has open STAR+PLUS beds. Veterans and surviving spouses may qualify for VA Aid and Attendance. See our Dallas memory care cost guide.
How should I evaluate Brookdale Lake Highlands?
The public record tells you what the marketing will not. Read the inspection findings and any penalty above, ask Brookdale Lake Highlands for the plan of correction, then visit at a mealtime and again unannounced and ask how the secured unit would handle a resident whose needs change.
Questions to ask on your tour of Brookdale Lake Highlands
- What is the awake-overnight caregiver-to-resident ratio on this floor or unit?
- How long have the executive director and the director of nursing been in their roles?
- Are you licensed Type A or Type B, and what does that mean for my parent if their mobility changes?
- Do you hold an HHSC Alzheimer's certification, and how many certified beds are in the secured unit?
- Can I read your most recent HHSC inspection report and your plan of correction?
- How do you handle a fall or a medical emergency at 2 a.m.?
- How much has the monthly rate gone up each of the last three years?
- Can families visit unannounced, including evenings and weekends?
- How are care plans updated, and how often will you meet with our family?
What are the next steps if Brookdale Lake Highlands is on my list?
Open Brookdale Lake Highlands's HHSC TULIP record, call (214) 343-7445 to confirm availability and the current rate sheet, then tour at least two other licensed communities nearby so you have a real comparison.
- Check the license, inspection findings and penalties above against the live HHSC record.
- Ask for the written rate sheet, the care-level assessment and the residency agreement before you tour.
- Tour at a mealtime, then return unannounced in the evening.
- Have your parent's physician complete the care assessment the community requires.
- Ask us to compare openings and costs across the metro at no charge.
Who can help if there is a problem at Brookdale Lake Highlands?
Start with the administrator, then file a complaint with HHSC Complaint and Incident Intake at 1-800-458-9858. The Texas Long-Term Care Ombudsman (1-800-252-2412) advocates for residents for free, and suspected abuse, neglect or exploitation can also be reported to the Texas Abuse Hotline at 1-800-252-5400.
How can Dallas Senior Advisor help with Brookdale Lake Highlands?
We're a free local advisory service. We can check whether Brookdale Lake Highlands has an opening at your parent's care level, compare it with other licensed options in Dallas County and walk you through its HHSC record before you tour; families never pay us.
Talk to an advisor free →Other licensed communities nearby
- Brookdale White Rock - Dallas, 56 beds, Type B, Alzheimer's certified
- C.C. Young Assisted Living - Dallas, 164 beds, Type B
- C.C. Young Memory Care - Dallas, 55 beds, Type B, Alzheimer's certified
- Presbyterian Village North Assisted Living - Dallas, 155 beds, Type B, Alzheimer's certified
- Arden Courts of Richardson - Richardson, 60 beds, Type B, Alzheimer's certified
See every licensed memory care community in the metro →
This profile uses only public Texas HHSC records and does not rate, rank or endorse Brookdale Lake Highlands. Dallas Senior Advisor is not affiliated with the community.
